Welcome to our store, We are working on adding pictures to our thousands of pieces! Feel free to reach out to us in chat!

Frequently Asked Questions

Why is Sky Gems Affordable Fine Jewelry so popular?

One of the key reasons Sky Gems Affordable Fine Jewelry has gained immense popularity is our unique blend of quality and affordability. In a market where high prices often signify quality, we have broken the mold by offering affordable fine jewelry without compromising on elegance or durability. Our sole proprietor, Delora, has spent over 30 years curating a collection that reflects her passion for gemstones and fine craftsmanship. This means each piece is not just a product but a labor of love. With affordable fine jewelry that caters to diverse tastes and budgets, we have become a go-to destination for jewelry lovers in Alpine and beyond.


Another contributing factor to our growing popularity is the authenticity and personal touch we bring to the table. Unlike mass-produced items, our affordable fine jewelry is handpicked by Delora, who ensures each gemstone and piece resonates with unique attributes and significance. This creates a shopping experience that goes beyond mere transactions. When you buy from us, you are investing in a piece that has emotional or spiritual resonance, amplifying its value beyond the price tag. Our customers recognize and appreciate this, making Sky Gems Affordable Fine Jewelry not just a store but a community where affordable fine jewelry becomes a meaningful part of their lives

 

Privacy Policy

We take your privacy very seriously at Sky Gems Affordable Fine Jewelry. All personal information you provide, such as your name, address, and payment details, is securely stored and used solely for the purpose of fulfilling your orders and enhancing your shopping experience. We never sell, trade, or disclose your personal information to third parties, unless required by law. Rest assured, your data is safe with us.

Shipping Policy

We understand how eager you are to receive your new pieces of affordable fine jewelry. That's why we make every effort to process and ship your orders as quickly as possible. Generally, orders are shipped within 2-5 business days, and we offer a variety of shipping options to best suit your needs. While we strive for prompt delivery, please note that shipping times may vary based on location and external factors beyond our control.

How can I get in contact with you?

If you have any questions, concerns, or just want to learn more about our collection, we're always here to help. Feel free to reach out to us via email or phone.

Phone: 619-445-8342

Email:  skygemsafj@outlook.com

 Your satisfaction is our top priority, and we're committed to making your Sky Gems Affordable Fine Jewelry experience memorable.

FAQs

Ordering

Can I cancel my order?

We completely get it, we change our minds too! While we wish could, once an order is placed, we are unable to alter or cancel it at this time. We hope to have a cancellation window one day in the future.

Should the item(s) not work out, make sure to exchange for a preferred style or return for a refund. As a reminder, domestic return shipping is free.

What if I want to speak to someone?

We want to speak to you too! Contact us with any questions, concerns, or feedback. We will be sure to get back to you within 48 hours. However, please note that inquiries sent on Fridays will receive a reply the following Monday, but possibly sooner.

Shipping

What countries do you ship to?

We currently ship to the United States, Canada, Australia and the UK. To enquire about shipping to a different destination, please contact us.

How long will it take to receive my order?

Standard shipping normally takes 3-5 days. Next day shipping is available on all domestic orders (for an additional charge). International shipping times depend on the products and destination (estimated at checkout).

Returns and Refunds

How do I return a product?

Items must be returned within 30 days after receiving your order. Items must be returned in the same condition in which they were received, be unworn/unused, have any tags still attached, and include all the original packaging.

How long will it take to receive my refund?

Refunds are processed within 7 days from when we receive the item(s).

Still looking for answers?

If the answers you're looking for aren't in our FAQ, please send us an email by completing the form below.